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Citizens Financial Group

Convert Investors customer accounts to Citizens systems

Delivered by the deadline

AI-confirmed · human review in progress Independent AI checks agreed on primary SEC or regulator evidence. Records are now being reviewed by hand, starting with those our customers order.

Announced
25 Mar 2022
Due
31 Mar 2023
  • Deadline
  • Met
  • Late
  • Not met
  • Today

What the company said

“the anticipated conversion of their accounts to Citizens, targeted to be completed in the first quarter of 2023.”

What we found

Evidence strength A What the grades mean

An April 2023 8-K states the Investors conversion occurred in first quarter 2023, within the targeted period, though no exact date is given.

  • A
    Citizens Financial Group 8-K filed 2023-04-19 Regulatory filing · published 19 Apr 2023 · retrieved 10 Oct 2026 · kept permanently by the SEC · fingerprint c0fc1ce49b15
    “Upon the Investors conversion in first quarter 2023, approximately ~$1 billion of their customer demand accounts were mapped to checking with interest at nominal cost.” ✓ confirmed on the page

Market reaction: the shares moved -4.9% against the S&P 500 over the three sessions around the disclosure (18 Apr 2023 to 21 Apr 2023). What this measures

Checked 10 Oct 2026.

Commitment DNA

The structured record of this commitment. Fields the company did not state are left blank rather than guessed.

Event type
Project other
Indicative materiality
Low rules
Action
Convert
Deliverable
Conversion of Investors customer accounts to Citizens systems
Language
Aspirational (“aims”, “intends”)
In the company’s control
High
Specificity
Medium

How this entry was checked

  1. Commitment recordedThe company's words were matched word for word against the filing.
  2. First checkAn AI model, Claude (Anthropic), read the company's later filings and recorded the outcome with a quoted passage.
  3. Second check: agreesA different AI model, Gemini (Google), re-read the evidence without being told the outcome and reached the same answer.

Confirmed. This outcome counts towards the company's Kept Score. How verification works

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Report an error in this entry Reference: KI-C-2022-CFG-006726 · Corrections policy

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