Complete the conversion of BBVA USA systems in October 2021
Delivered by the deadline
AI-confirmed · human review in progress Independent AI checks agreed on primary SEC or regulator evidence. Records are now being reviewed by hand, starting with those our customers order.
- Announced
- 14 Jul 2021
- Due
- 31 Oct 2021
- Delivered
- 12 Oct 2021
- Deadline
- Met
- Late
- Not met
- Today
What the company said
“Strong progress made towards conversion in October”
What we found
Evidence strength A What the grades mean
Filings state PNC converted BBVA USA customers, employees and branches on October 12, 2021, before the October 31 deadline. Later filings reference conversion-related delays affecting delinquencies.
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A PNC Financial Services 10-Q filed 2021-11-03
“Until the conversion of bank systems and branches as of October 12, 2021, PNC Bank and BBVA customers were served through their respective PNC Bank and BBVA USA branches” ✓ confirmed on the page
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A PNC Financial Services 10-K filed 2022-02-25
“On October 12, 2021, PNC converted approximately 2.6 million customers, 9,000 employees and over 600 branches across seven states.” ✓ confirmed on the page
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A PNC Financial Services 10-Q filed 2022-05-04
“driven by lower consumer and commercial delinquencies, which reflect progress in resolving BBVA conversion-related administrative and operational delays.” ✓ confirmed on the page
Market reaction: the shares moved -2.9% against the S&P 500 over the three sessions around the disclosure (2 Nov 2021 to 5 Nov 2021). What this measures
Checked 11 Oct 2026.
Commitment DNA
The structured record of this commitment. Fields the company did not state are left blank rather than guessed.
- Event type
- Project other
- Indicative materiality
- Low rules
- Action
- Complete
- Deliverable
- BBVA USA systems conversion
- In the company’s control
- Medium
- Specificity
- Medium
How this entry was checked
- Commitment recordedThe company's words were matched word for word against the filing.
- First checkAn AI model, Claude (Anthropic), read the company's later filings and recorded the outcome with a quoted passage.
- Second check: agreesA different AI model, Gemini (Google), re-read the evidence without being told the outcome and reached the same answer.
Confirmed. This outcome counts towards the company's Kept Score. How verification works
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Report an error in this entry Reference: KI-C-2021-PNC-007019 · Corrections policy