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United Airlines Holdings, Inc.

Implement free standby for customers on day of travel

Delivered by the deadline

AI-assessed · human review in progress Found and assessed by AI from the cited sources. Shown with its evidence; it is not counted in any Kept Score until confirmed.

Announced
14 Oct 2020
Due
1 Jan 2021
Delivered
1 Jan 2021
  • Deadline
  • Met
  • Late
  • Not met
  • Today

What the company said

“starting January 1, 2021, any United customer can fly standby for free on a flight departing the day of their travel”

What we found

Evidence strength A What the grades mean

United Airlines confirmed in its SEC filings that it began allowing passengers to fly standby for free on the day of their travel, effective January 1, 2021.

  • A
    United Airlines Holdings 10-K filed 2021-03-01 Regulatory filing · published 1 Mar 2021 · retrieved 13 Oct 2026 · kept permanently by the SEC
    “effective January 1, 2021, United began allowing passengers to standby for free on a flight departing the day of their travel regardless of the type of ticket or class of service” ✓ confirmed on the page

Market reaction: the shares moved +3.3% against the S&P 500 over the three sessions around the disclosure (26 Feb 2021 to 3 Mar 2021). What this measures

Checked 13 Oct 2026.

Commitment DNA

The structured record of this commitment. Fields the company did not state are left blank rather than guessed.

Event type
Product other
Indicative materiality
Low rules
Action
Implement
Deliverable
free standby policy
In the company’s control
High
Specificity
High

How this entry was checked

  1. Commitment recordedThe company's words were matched word for word against the filing.
  2. First checkAn AI model, Gemini (Google), read the company's later filings and recorded the outcome with a quoted passage.
  3. Second check: agreesA different AI model, Claude (Anthropic), re-read the evidence without being told the outcome and reached the same answer.

Not yet confirmed. Shown on the record, but it will not count in any score until it is confirmed. How verification works

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Report an error in this entry Reference: KI-C-2020-UAL-008513 · Corrections policy

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