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Delta Air Lines

Extend expiration date on customer travel credits

Delivered by the deadline

AI-confirmed · human review in progress Independent AI checks agreed on primary SEC or regulator evidence. Records are now being reviewed by hand, starting with those our customers order.

Announced
14 Jul 2020
Due
30 Sep 2022
Delivered
January 2022
  • Deadline
  • Met
  • Late
  • Not met
  • Today

What the company said

“extending expiration on travel credits through September 2022”

What we found

Evidence strength A What the grades mean

Delta extended the expiration of travel credits beyond the original September 2022 deadline by allowing customers to rebook tickets through December 31, 2023, for travel throughout 2024.

  • A
    Delta Air Lines 10-Q filed 2022-10-13 Regulatory filing · published 13 Oct 2022 · retrieved 12 Oct 2026 · kept permanently by the SEC · fingerprint 4dbdc3d84880
    “we announced in January 2022 that all existing travel credit holders will have until December 31, 2023 to rebook their ticket for travel throughout 2024.” ✓ confirmed on the page

Market reaction: the shares moved +3.7% against the S&P 500 over the three sessions around the disclosure (12 Oct 2022 to 17 Oct 2022). What this measures

Checked 12 Oct 2026.

Commitment DNA

The structured record of this commitment. Fields the company did not state are left blank rather than guessed.

Event type
Rollout
Indicative materiality
Low rules
Action
Extend
Deliverable
travel credits
In the company’s control
High
Specificity
High

How this entry was checked

  1. Commitment recordedThe company's words were matched word for word against the filing.
  2. First checkAn AI model, Gemini (Google), read the company's later filings and recorded the outcome with a quoted passage.
  3. Second check: agreesA different AI model, Claude (Anthropic), re-read the evidence without being told the outcome and reached the same answer.

Confirmed. This outcome counts towards the company's Kept Score. How verification works

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Report an error in this entry Reference: KI-C-2020-DAL-007326 · Corrections policy

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