Extend change fee waiver for existing tickets
Delivered by the deadline
AI-confirmed · human review in progress Independent AI checks agreed on primary SEC or regulator evidence. Records are now being reviewed by hand, starting with those our customers order.
- Announced
- 23 Jul 2020
- Due
- 30 Sep 2020
- Delivered
- by 23 Jul 2020
- Deadline
- Met
- Late
- Not met
- Today
What the company said
“Extended its change fee waiver for customers who have existing tickets for travel through Sept. 30, 2020.”
What we found
Evidence strength A What the grades mean
The company implemented the change fee waiver as announced, and subsequent filings confirm the elimination of change fees for most domestic and international tickets.
-
A American Airlines Group 10-K filed 2021-02-17
“Additionally, we have eliminated change fees for most domestic and international tickets.” ✓ confirmed on the page
Market reaction: the shares moved +5.4% against the S&P 500 over the three sessions around the disclosure (16 Feb 2021 to 19 Feb 2021). What this measures
Checked 20 Oct 2026.
Commitment DNA
The structured record of this commitment. Fields the company did not state are left blank rather than guessed.
- Event type
- Rollout
- Indicative materiality
- Low rules
- Action
- Extend
- Deliverable
- Change fee waiver
- In the company’s control
- High
- Specificity
- High
How this entry was checked
- Commitment recordedThe company's words were matched word for word against the filing.
- First checkAn AI model, Gemini (Google), read the company's later filings and recorded the outcome with a quoted passage.
- Second check: disagreesClaude (Anthropic) re-read the evidence blind and read it as “no_evidence”.
- Tie-breakA stronger model read the evidence and both earlier answers, without knowing which was recorded, and agrees with the recorded outcome.
Confirmed. This outcome counts towards the company's Kept Score. How verification works
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Report an error in this entry Reference: KI-C-2020-AAL-018332 · Corrections policy