Waive change fees for new tickets booked
Delivered by the deadline
AI-assessed · human review in progress Found and assessed by AI from the cited sources. Shown with its evidence; it is not counted in any Kept Score until confirmed.
- Announced
- 23 Jul 2020
- Due
- 31 Jul 2020
- Delivered
- 31 Jul 2020
- Deadline
- Met
- Late
- Not met
- Today
What the company said
“Waived change fees for customers who book new tickets for future travel by July 31, 2020.”
What we found
Evidence strength A What the grades mean
American Airlines confirmed in subsequent filings that it eliminated change fees for most domestic and international tickets, a policy that was in effect by the July 31, 2020 deadline.
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A American Airlines Group 10-K filed 2021-02-17
“Additionally, American has eliminated change fees for most domestic and international tickets.” ✓ confirmed on the page
Market reaction: the shares moved +5.4% against the S&P 500 over the three sessions around the disclosure (16 Feb 2021 to 19 Feb 2021). What this measures
Checked 20 Oct 2026.
Commitment DNA
The structured record of this commitment. Fields the company did not state are left blank rather than guessed.
- Event type
- Other
- Indicative materiality
- Low rules
- Action
- Waive
- Deliverable
- Change fee waiver
- In the company’s control
- High
- Specificity
- High
How this entry was checked
- Commitment recordedThe company's words were matched word for word against the filing.
- First checkAn AI model, Gemini (Google), read the company's later filings and recorded the outcome with a quoted passage.
- Second check: disagreesClaude (Anthropic) re-read the evidence blind and read it as “no_evidence”.
- Tie-breakA stronger model read the evidence and both earlier answers, without knowing which was recorded, and agrees with the second check.
Not yet confirmed. Shown on the record, but it will not count in any score until it is confirmed. How verification works
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Report an error in this entry Reference: KI-C-2020-AAL-018331 · Corrections policy